Legal

End User License Agreements

Master CrewChief™ End User License Agreement (EULA)

Effective Date: July 7, 2025
(Superseding prior versions including Mobile App EULA of May 15, 2025)

This End User License Agreement (“Agreement”) is a binding legal contract between you (“User” or “You”) and Iler Group, Inc. (“Company”), the owner and operator of the CrewChief™ mobile application (“App”) and web-based services (“Web Services”) (together, the “Services”).

By downloading, installing, registering for, or using any Services, you acknowledge that you have read, understood, and agree to be bound by this Agreement. If you do not agree, you must discontinue use of the Services.

1. License Grant

1.1 License. Subject to compliance with this Agreement, the Company grants the User a limited, non-exclusive, non-transferable, revocable license to:
(a) Install and use the App on a compatible mobile device owned or controlled by the User; and
(b) Access and use the Web Services via a compatible web browser.

1.2 Restrictions. The User may not:

• Copy, reproduce, or modify the Services;

• Reverse engineer, decompile, or attempt to derive source code;

• Rent, lease, sublicense, or distribute the Services;

• Use the Services for unlawful, unauthorized, or fraudulent purposes.

2. Data Collection and Privacy

2.1 Types of Data Collected. The Services may collect and process:

• Location Data: Real-time GPS coordinates, IP-based location, movement patterns, and timestamps;

• Device Information: Device type, browser, operating system, and unique identifiers;

• User-Generated Content: Alerts, status updates, and voluntary reports;

• Usage Data: App and Service interactions, feature usage, page views, error logs, and crash reports.

2.2 Purpose of Data Use. Data is used to:

• Enable driver identification and work-related monitoring;

• Facilitate emergency response and coordination by User;

• Provide real-time situational awareness;

• Alert nearby Users and organizations of priority events;

• Improve performance, reliability, and user experience.

2.3 Data Sharing. Data may be shared with:

• Authorized public safety agencies and emergency responders;

• Employers for legitimate business purposes;

• Other employee Users in proximity during active priority incidents;

• Vendors providing services to the Company, User, or Employer.

Personal data is never sold to third parties.

2.4 User Control and Consent.
(a) Users may enable/disable location sharing and data preferences via device or account settings;
(b) Employers may request deletion of data by contacting CrewChief support;
(c) Users may withdraw consent at any time, subject to legal obligations and Employer requirements.

2.5 Data Security. The Company employs industry-standard security safeguards appropriate to the nature of the data collected.

2.6 Data Retention. Personal data is retained only as long as necessary to fulfill the purposes described in this Agreement or as required by law. Inactive accounts may be purged after a defined period of inactivity.

2.7 Compliance. The Company complies with applicable data protection laws, including but not limited to the California Consumer Privacy Act (CCPA) and other relevant local, state, and federal laws. For more information, Users should consult the Company’s Privacy Policy at www.crewchief.biz.

3. User Responsibilities

The User agrees to:
3.1 Use the Services only for lawful purposes and in compliance with this Agreement;
3.2 Not submit false or fraudulent reports, or interfere with emergency services;
3.3 Maintain the confidentiality of login credentials and notify the Company immediately of unauthorized use;
3.4 Assume all risks associated with reliance on data provided through the Services.

4. Intellectual Property

4.1 The Services, including all software, content, features, logos, and branding, are the exclusive property of the Company and are protected by intellectual property and copyright laws.

4.2 Unauthorized reproduction, modification, or distribution is strictly prohibited.

5. Platform-Specific Terms

5.1 CrewChief Mobile App
(a) Background Location Use: The App may collect background GPS data limited to the last three (3) valid data points unless the User enables expanded tracking.
(b) Foreground Location Use: When active, the App shares location with the CrewChief portal for employer monitoring of work progress, fueling locations, stop times, and work activities.
(c) Disclaimer: The App is not connected to 911 or public emergency services. Users must call 911 directly in an emergency.

5.2 Critical Weather and Web Services
(a) Access: Users may access Web Services via a compatible browser.
(b) Data: Web Services may collect IP-based location, browser/device details, usage data, and user-submitted content.
(c) Sharing: Information may be shared with emergency agencies and nearby Users during incidents, but will not be sold.
(d) Data Usage Limits: The Company reserves the right to limit, cap, or adjust access to web, data, and alert services based on the average amount of data used by all customer users. These limits may be applied dynamically and without prior notice, particularly in cases of excessive or abnormal usage that may impact service performance for others. Customers will be notified if their usage approaches or exceeds established thresholds. Additional fees may be required to meet above average data needs.

6. Termination

6.1 This Agreement is effective until terminated. The Company may suspend or terminate Services at any time, with or without notice, without penalty whatsoever.

6.2 Upon termination, the User must cease all use of the Services and delete all associated data or software copies from their devices.

7. Disclaimer of Warranties

7.1 The Services are provided “as is” and “as available” without warranties of any kind, express or implied.

7.2 The Company does not guarantee accuracy, reliability, or uninterrupted availability of Services, data, or reports.

8. Limitation of Liability

8.1 To the maximum extent permitted by law, the Company shall not be liable for indirect, incidental, special, consequential, or punitive damages, including lost profits, data, or goodwill.

8.2 In no event shall the Company’s total liability exceed the amount paid by the User (if any) in the six (6) months preceding the claim.

8.3 Any claim must be brought within six (6) months of the event giving rise to the claim or it is permanently barred.

9. Errors and Omissions

9.1 The User acknowledges that the Services may contain errors, omissions, or inaccuracies in data, reports, or content generated or provided through the Services.

9.2 The Company does not warrant that such errors or omissions will be corrected, and the User assumes all risks associated with reliance on such data.

9.3 The Company shall not be held liable for any damages, claims, or losses arising from or related to errors, omissions, miscommunications, or inaccuracies in the Services, except as expressly provided in Section 8 (Limitation of Liability).

10. Hold Harmless and Indemnification

10.1 To the fullest extent permitted by law, the User agrees to indemnify, defend, and hold harmless the Company, its affiliates, officers, directors, employees, contractors, and agents from and against any and all claims, damages, liabilities, losses, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to:
(a) The User’s use of the Services in violation of this Agreement;
(b) Any negligent, unlawful, or willful acts or omissions by the User;
(c) Any claims alleging that User-submitted content infringes or misappropriates intellectual property, privacy, or other rights of third parties.

10.2 This indemnification obligation shall survive the termination or expiration of this Agreement.

11. Changes to Agreement

The Company may update or amend this Agreement at any time. Updates will be posted herein. Continued use of the Services after posting of revised terms constitutes acceptance of such changes.

12. User Ban and Content Removal

The Company reserves the right, in its sole discretion, to suspend, ban, or terminate Users and remove content without liability, including content deemed unlawful, false, harmful, or in violation of this Agreement.

13. Governing Law and Dispute Resolution

13.1 This Agreement shall be governed by and construed in accordance with the laws of the State of Florida, without regard to conflict-of-law principles.

13.2 Disputes shall be resolved exclusively by binding arbitration in Hillsborough County, Florida, pursuant to the Florida Revised Arbitration Act. Either party may seek temporary or preliminary injunctive relief in a court of competent jurisdiction pending arbitration.

14. Survival of Terms

14.1 The following provisions of this Agreement shall survive termination or expiration for any reason:

• Section 2 (Data Collection and Privacy)

• Section 3 (User Responsibilities)

• Section 4 (Intellectual Property)

• Section 7 (Disclaimer of Warranties)

• Section 8 (Limitation of Liability)

• Section 9 (Errors and Omissions)

• Section 10 (Hold Harmless and Indemnification)

• Section 14 (Survival of Terms)

• Section 15 (Electronic Acceptance and Legally Binding Signature)

• Section 16 (Cross-References)

• Section 13 (Governing Law and Dispute Resolution)

15. Electronic Acceptance and Legally Binding Signature

15.1 The User’s act of downloading, installing, registering, or otherwise using the Services constitutes the User’s electronic acceptance of this Agreement.

15.2 Such acceptance shall be deemed to have the same force and effect as a physical signature executed in ink.

15.3 The User acknowledges that this Agreement is a legally binding contract enforceable against the User in accordance with applicable law.

16. Cross-References

16.1 References in this Agreement to other Sections (e.g., “Section 8”) shall be deemed to incorporate the entirety of that Section.

16.2 The headings are provided for convenience only and do not limit the scope or interpretation of this Agreement.

16.3 In the event of any conflict between cross-referenced provisions, the more specific provision shall govern.

17. Contact Information

For questions regarding this Agreement, please contact:

• Email: support@crewchief.biz

• Website: www.crewchief.biz