CrewChief™ End User License Agreement (EULA)

Effective Date: January 1/27/2026

Superseding all prior versions.

This End User License Agreement (“Agreement”) is a binding legal contract between you (“User” or “You”)
and Iler Group, Inc. (“Company”), the developer of CrewChief branded services. By downloading, installing, registering for, or using the CrewChief™ mobile application (“App”) or web-based services (“Web Services”), you agree to be bound by this Agreement.

1. License Grant

1.1 License

The Company grants you a limited, non-exclusive, non-transferable, revocable license to:

  • Install and use the App on a compatible mobile device;
  • Access and use the Web Services via a compatible browser.

1.2 Restrictions

  • Copy, reproduce, or modify the Services;
  • Reverse engineer or attempt to derive source code.
  • Rent, lease, sublicense, or distribute the Services.
  • Use the Services for unlawful or unauthorized purposes.
  • Use of automation, AI, bots, or tools that artificially increase usage or data traffic.
  • 50 SMS messages and 100 voice notification per month, per paid asset, pooled per account.
  • CrewChief may suspend or reduce data usage at its discretion.

2. Data Collection and Privacy

2.1 Types of Data Collected

  • Location Data (IP, GPS, or user-provided)
  • Device Information including OS and identifiers;
  • User‑Generated Content such as alerts and status updates;
  • Usage Data including views and logs.

2.2 Purpose of Data Use

  • Driver identification and monitoring.
  • Priority event response.
  • Situational awareness.
  • Nearby user notifications.
  • Service performance improvements.

2.3 Data Sharing

  • Government agencies for priority events.
  • Employers for legitimate business use.
  • Nearby Company users during incidents.
  • Vendors supporting the Services.
  • As ordered by the Court.

Personal data is never sold.

2.4 User Control and Consent

  • Users may enable/disable location sharing.
  • Employers may request data deletion.
  • Users may withdraw consent subject to obligations.
  • Fees may apply for extended deletion services.

2.5 Data Security

The Company uses industry‑standard security safeguards.

2.6 Data Retention

  • Data retained only as necessary or legally required.
  • Media retained a minimum of 180 days.
  • Excessive storage may incur fees.

2.7 Compliance

The Company complies with applicable data laws including the CCPA.
View Privacy Policy at: www.crewchief.biz

 

3. User Responsibilities

  • Use the Services lawfully.
  • Not submit false reports.
  • Maintain credential confidentiality.
  • Assume all risks associated with data reliance.
  • Self-monitor, and respond to, notifications and priority events.

4. Intellectual Property

All content and software are owned by the Company and protected by law.

 

5. Platform‑Specific Terms 

5.1 CrewChief Mobile App

  • Background GPS tracking.
  • Foreground location shared to support employer monitoring.
  • The App is not connected to, or monitored by 911, or emergency services.

5.2 Critical Weather & Web Services

  • Access via compatible browser.
  • Collects IP, device details, usage data.
  • May share data with emergency agencies.
  • Dynamic data caps may apply.

6. Termination

The Company may terminate Services at any time. Users must stop using and delete all related data upon termination.

 

7. Disclaimer of Warranties

The Services are provided “as is” and “as available.” No guarantees of accuracy or uptime.

 

8. Limitation of Liability

  • The Company is not liable for indirect or consequential damages.
  • Claims must be brought within six months. 

9. Errors and Omissions

The Services may contain errors. Users assume responsibility for reliance.

 

10. Indemnification

Users agree to indemnify the Company for misuse or violations.

 

11. Changes to Agreement

Updates may be made at any time; continued use constitutes acceptance.  

12. User Ban & Content Removal

Users or content may be removed at the Company’s discretion. 

13. Governing Law & Dispute Resolution

Governed by Florida law. Disputes resolved via arbitration in Hillsborough County.

 

14. Survival of Terms

Certain sections survive termination, including privacy, IP, warranties, liability, and indemnification.

 

15. Electronic Acceptance

Using the Services constitutes legally binding electronic acceptance.

 

16. Cross‑References

Section references incorporate the entire referenced section. 

17. Contact Information

Email: support@crewchief.biz

Website: www.crewchief.biz

User Rights and Choices

Your Rights Regarding Your Data

As a user of CrewChief.biz, you have the right to access, correct, and delete your personal data. You can request a copy of the information we hold about you and update any inaccuracies. If you wish to delete your data, please contact us for personal accounts or your employer for company accounts, and we will process your request promptly at an hourly market fee when allowed by law, subject to any legal obligations we may have to retain certain information.