Legal

End User License Agreements

General Provisions

This is a binding agreement between User (as defined below) and Company (as defined below). This Agreement governs your use of any and all the CrewChief services. The General Provisions apply to all CrewChief services.

User ACKNOWLEDGES THAT USER HAS READ AND UNDERSTANDs THIS AGREEMENT; BY INSTALLING, USING, REGISTERING TO, OR OTHERWISE ACCESSING THE SERVICES, YOU AGREE TO THESE POLICIES. The company reserves the right to modify this Privacy Policy at reasonable times, so please review it frequently. If the Company makes material or significant changes to this Privacy Policy, the Company may post a notice on Company website and mobile app along with the updated Privacy Policy. Your continued use of Services will signify your acceptance of the changes to this Privacy Policy. 

1. Definitions – For the purpose of this Agreement (as defined below), the following terms shall have the following meanings:
   1. “App” shall mean the Company’s (as defined below) CrewChief^TM app.
   2. “Company” shall mean Iler Group, Inc., the brand CrewChief, its affiliates, and their respective owners, members, managers, directors, officers, employees, and agents.
   3. “Agreement” shall have the meaning defined above.
   4. “Released Parties” shall mean the Company and any other User of the App.
   5. “Update(s)” shall have the meaning set forth below.
   6. “User” shall mean you, your heirs, successors, assigns, trustees, personal representatives, and anyone acting on your behalf.
   7. “Location” shall mean GPS coordinates, map object placement and visualization, current and past position, and movement
   8. “Platform” shall include the App and any web-based service or service.
   9. “EULA” End User License Agreement
2. Governing Law; Dispute Resolution; Legal Fees
   1. This Agreement shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law principles. The parties agree that any dispute, controversy, or claim arising out of or relating to this Agreement shall first be submitted to binding arbitration in Hillsborough County, Florida, in accordance with the Florida Revised Arbitration Act (Chapter 682, Florida Statutes). The arbitration shall be conducted in person, by a single arbitrator selected by the Company.
   2. Each party shall bear its own legal fees and costs incurred in connection with the arbitration and any subsequent legal proceedings, unless otherwise required by applicable law or as determined by the arbitrator. Judgment upon the arbitration award may be entered in any court of competent jurisdiction. Notwithstanding the foregoing, either party may seek temporary or preliminary injunctive relief from a court of competent jurisdiction in Hillsborough County, Florida, as necessary to protect its rights pending the outcome of the arbitration.
3. Termination
   1. This Agreement is effective until terminated. Iler Group, Inc. may terminate this Agreement at any time without notice, for any reason, without reason or notification. Upon termination, you must cease all use of the App and delete all copies from your device.
4. Disclaimer of Warranties – The App is provided “as is” and “as available” without warranties of any kind. Iler Group, Inc. does not guarantee the accuracy, completeness, or reliability of any data or services provided through the App.
5. Limitation of Liability – To the maximum extent permitted by law, Iler Group, Inc. shall not be liable for any indirect, incidental, special, or consequential damages, arising out of or related to your use of the App.
   1. To the maximum extent permitted by applicable law, in no event shall Iler Group, Inc., its affiliates, officers, employees, agents, or partners be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:
   2. Your access to or use of or inability to access or use the App;
   3. Any conduct or content of any third party on the App, including without limitation, any defamatory, offensive, or illegal conduct;
   4. Any content obtained from the App;
   5. Unauthorized access, use, or alteration of your transmissions or content.
   6. In any case, the total liability of Iler Group, Inc. for any claim arising out of or relating to this Agreement or your use of the App shall not exceed the total amount paid by you (if any) to Iler Group, Inc. for the use of the App during the six (6) months immediately preceding the event giving rise to the claim. This limitation applies regardless of the form of the action, whether in contract, tort (including negligence), strict liability, or otherwise, and even if a remedy fails of its essential purpose.
   7. Any cause of action or claim arising out of this agreement or application must be commenced within six (6) months after the cause of action occurs otherwise such cause of action or claim is permanently barred.
6. Governing Law; Dispute Resolution; Legal Fees
   1. This Agreement shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law principles. The parties agree that any dispute, controversy, or claim arising out of or relating to this Agreement shall first be submitted to binding arbitration in Hillsborough County, Florida, in accordance with the Florida Revised Arbitration Act (Chapter 682, Florida Statutes). The arbitration shall be conducted in person, by a single arbitrator selected by the Company.
   2. Each party shall bear its own legal fees and costs incurred in connection with the arbitration and any subsequent legal proceedings, unless otherwise required by applicable law or as determined by the arbitrator. Judgment upon the arbitration award may be entered in any court of competent jurisdiction. Notwithstanding the foregoing, either party may seek temporary or preliminary injunctive relief from a court of competent jurisdiction in Hillsborough County, Florida, as necessary to protect its rights pending the outcome of the arbitration.
7. Changes to this Agreement – We reserve the right to modify this Agreement at any time. Continued use of the App after changes are posted constitutes your acceptance of the revised terms.
8. Hold Harmless and Waiver of Liability
9. By using the CrewChief Mobile App, you acknowledge and agree that:
10. The App facilitates the sharing of emergency information and location data with other users who may respond to assist in times of distress or emergency but it is not integrated with 911 or other emergencey services.
11. The Company, its affiliates, partners, and any individuals or organizations responding to alerts or location data do not guarantee the timeliness, effectiveness, or outcome of any aid rendered.
12. Users voluntarily assume all risks associated with receiving assistance from third parties, including but not limited to volunteers, first responders, or other users of the App.
13. User agrees to hold harmless and indemnify the Company, its officers, employees, agents, partners, and any individuals or organizations responding to emergency alerts from any and all claims, liabilities, damages, losses, or expenses (including legal fees) arising out of or in connection with good faith effort from:
14. The use or misuse of the App;
15. Any assistance rendered or attempted;
16. Any failure to respond or delay in response;
17. Any injury, loss, or damage sustained during or as a result of aid efforts.
18.  User Ban and Content Removal
19. The Company. reserves the right to ban any user and remove any content at any time for any reason without any liability whatsoever. This includes, but is not limited to, content that violates the terms of this Agreement, is deemed inappropriate, or is harmful to the community. The Company’s decision in such matters is final and binding.
20. Errors and Omissions
    1. While the Company strives to ensure the accuracy and reliability of the information provided through the CrewChief services, the Service may contain typographical errors, inaccuracies, omissions, or del.ivery delays, including but not limited to content, data, alerts, reports, or technical information resulting from various technologies, anomolies, data and service providers, and communication network delays and outages beyond the control of the Company. The Company does not warrant that any such errors, inaccuracies, or omissions will be corrected.
    2. The Company reserves the right to correct any errors or omissions and to update or change information at any time without prior notice. You acknowledge and agree that it is your responsibility to verify any information obtained through the Service before relying on it, and that Iler Group, Inc. shall not be liable for any damages or losses resulting from your reliance on such information.
21. Contact Information – If you have any questions about this Agreement, please contact us at:
    Email: support@crewchief.biz Website: [www.crewchief.biz](https://www.crewchief.biz)

Location Disclosure

The CrewChief^TM mobile app collects location data to enable the following features even when the app is closed (in the background) to enable Driver Identification of company assets without having to open the CrewChief app in the foreground. Background location is limited to the last 3 valid GPS data points, not a detailed history over an extended period, unless otherwise selected by the user for additional services. Driver ID is a key function to assigning users to the correct vehicle without requiring other physical or digital steps to be taken by the user. While the app is active (in the foreground), location information is shared with the web portal for the user’s employer to monitor work progress, interact with zone, geolocate fueling locations, monitor stop time, work hours and other work-related activities. CrewChief is not connected to 911 or emergency services in any way. CrewChief is a customer self-monitored service. Always call 911 first for emergencies.

You can change disable or modify some or all features in the app using Enable Private Mode functionality or in the OS. Reasonable efforts are made to anonymize location data when applicable. Location data is not sold or shared for marketing.

Features that only use location in the background for work-related activities and services:

• Driver ID to determine which company asset is being used.
• Geolocation-based alerts from various sources such as severe weather, Amber Alert, and iPAWS.
• Proximity to other users for priority alerting and rapid response.
• Work related activities.
• Disabling or adjusting settings may eliminate being able to receive location-based alerts and communication and receive any rescue or assistance for nearby users.

Privacy Policy

Summary:

CrewChief takes user privacy and security seriously and is focused solely on business activities. Personal information and activity are never intentionally captured, stored, or shared with any party that does not have a legal right or work-related reason for the data the user chooses to share. CrewChief™ is a business application which may be required by the Users employer to monitor work related activities.

User identifiable information is not sold or shared. Users may elect to engage third party service providers which are not part of this policy and are governed by the relationship between the User and the third party. The Company uses data to provide reports, graphs and analytics to the Customer and the Company may use reasonably unidentifiable data to generate data across industries for analysis by all customers.

USER CONCENTS AND GIVES EXPLICIT AND INFORMED CONSENT TO THE PROCESSING OF YOUR PERSONAL DATA IN ACCORDANCE WITH THIS PRIVACY POLICY. IF YOU DO NOT AGREE TO THIS PRIVACY POLICY, PLEASE DO NOT INSTALL, USE, REGISTER TO OR OTHERWISE ACCESS THE SERVICES.

Privacy Policy:

Please note that the practices of Iler Group, Inc (IG), its affiliates, and agents (“Iler Group, Inc”), with respect to data collected and used by Iler Group, Inc. in connection with the CrewChief website, CrewChief™ mobile app, and all other websites of Iler Group, Inc. with authorized links to this policy (collectively, the “Site”) and Iler Group, Inc. products and services available or enabled via the Site (“Products and Services”), are governed by this online privacy policy (“Privacy Policy”) as amended from time to time, and not the privacy policy in effect at the time the data was collected. This Privacy Policy does not apply to those Iler Group, Inc. sites, products and services that do not display or link to this Privacy Policy or that have their own privacy statements. Please regularly review our Privacy Policy. If you have objections to the Privacy Policy, you should immediately discontinue use of the Site and the Products and Services enabled by the Site and follow the procedure described in the section entitled “Updating your user information and privacy preferences.” This Privacy Policy does not govern privacy practices associated with offline activities, websites other than the Site, or products and services not available or enabled via the Site, except as expressly set forth in the section entitled “Data not collected on this Site.” To the extent that any terms of the Privacy Policy conflict with the terms of an existing written (including electronic) agreement between you and Iler Group, Inc. regarding the use of specific areas of the Site or specific Products and Services (including Product- and Service-specific licenses, terms of use, or privacy disclosures) (collectively, “Product Agreements”), the terms of the Product Agreements shall govern.

Changes in Privacy Policy:

All User information (“User information” is defined as any information provided by individuals or collected by technology such as global positioning system that identifies or can be used to identify a person or business to whom such information pertains) that we collect and maintain will be subject to this Privacy Policy, as amended from time to time. Iler Group, Inc. may change the Privacy Policy from time to time at its sole discretion and will provide notice of all changes in the Privacy Policy through indications on this Privacy Policy and in the footer of the web pages with authorized links to this Privacy Policy. If as a result of such changes you want to alter the ways in which Iler Group, Inc. is allowed to use your User information, you can do so by following the procedure described in the section entitled “Updating your User information and privacy preferences.” You will be deemed to have been made aware of, and will be subject to, the changes to the Privacy Policy after such notice has been posted with the following exception: if at the time you provide User information to Iler Group, Inc. you limit how such information will be used to communicate with you, either by Iler Group, Inc. or by third parties, Iler Group, Inc. will not change your preference in this regard without your express consent. However, if Iler Group, Inc. sells assets (or the assets of a division or subsidiary) to another entity, or Iler Group, Inc. (or a division or subsidiary) is acquired by or merged with another entity, you agree that Iler Group, Inc. may provide to such entity customer information that is related to that part of our business that was sold to or merged with the other entity without obtaining your further consent. Iler Group, Inc. will provide notice of such asset sales, acquisitions, or mergers on this Site. 

CrewChief APP END USER LICENSE AGREEMENT (EULA)

Effective Date: 5/15/2025

This End User License Agreement (“Agreement”) is a legal agreement between you (“User” or “You”) and Iler Group, Inc., the owner and operator of the CrewChief mobile app (“App”), available at [www.crewchief.biz] (https://www.crewchief.biz). By downloading, installing, or using the App, you agree to be bound by the terms of this Agreement.

1. License Grant
2. Subject to your compliance with this Agreement, Iler Group, Inc. grants you a limited, non-exclusive, non-transferable, revocable license to use the App for personal or commercial purposes on a compatible mobile device that you own or control.
3. Data Collection, Use, and Privacy – The CrewChief Mobile App collects and processes location, movement, and device data to support public safety, emergency response coordination, and situational awareness. We are committed to protecting your privacy and ensuring transparency in how your data is handled. By using the App, you acknowledge and agree to the following:
4. Types of Data Collected –
   1. Location Data: Real-time GPS coordinates, movement patterns, and timestamps.
      – Device Information: Device type, operating system, and unique identifiers.
      – User-Generated Content: Priority alerts, status updates, and voluntary reports.
      – Usage Data: App interactions, feature usage, and crash reports.
5. Purpose of Data Use. Your data is used to:
   1. Facilitate priority response and rescue coordination.
   2. Potentially alert nearby users and employer of priority events.
   3. Provide real-time situational awareness to potential safety issues.
   4. Improve App performance, reliability, and user experience.
6. Data Sharing– Data may be shared with authorized public safety agencies, emergency responders, and other users in proximity during active priority incidents. We do not sell your personal data to third parties.
7. User Control and Consent
   1. You may enable or disable location sharing at any time via your device settings or within the App.
   2. You may delete your account and associated data by contacting support using the website.
   3. You may request access to or correction of your personal data in accordance with applicable privacy laws using an average market rate per hour.
8. Data Security – We implement industry-standard security measures for the type of data, to protect your data.
9. Data Retention – Personal data is retained only as long as necessary to fulfill the purposes outlined above or as required by law. Inactive accounts may be purged after a defined period of inactivity.
10. Compliance – We comply with applicable data protection laws, including but not limited to:
    1. The California Consumer Privacy Act (CCPA) (for California residents).
    2. Other relevant local, state, and federal privacy regulations.
    3. For more information, please refer to ww.crewchief.biz
11. User Responsibilities – You agree to:
    1. Use the App only for lawful purposes and in accordance with this Agreement.
    2. Not misuse the App to submit false reports or interfere with emergency services.
    3. Maintain the confidentiality of your login credentials and notify us immediately of any unauthorized use.
12. Intellectual Property – All content, features, and functionality of the App, including but not limited to software, text, graphics, and logos, are the exclusive property of Iler Group, Inc. and are protected by intellectual property laws.

CrewChief Web Services End User License Agreement (EULA)

Effective Date: 7/7/2025

This End User License Agreement (“Agreement”) is a legal agreement between you (“User” or “You”) and Iler Group, Inc., the owner and operator of the CrewChief web-based service (“Service”), accessible at www.crewchief.biz. By accessing or using the Service, you agree to be bound by the terms of this Agreement.

1. License Grant – Subject to your compliance with this Agreement, Iler Group, Inc. grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for personal or commercial purposes via a compatible web browser.
2. Data Collection and Privacy –
3. Types of Data Collected
   1. Location Data: Real-time IP-based or user-provided location information
   2. Device Information: Browser type, operating system, and unique identifiers
   3. User-Generated Content: Alerts, status updates, voluntary reports
   4. Usage Data: Page views, feature usage, and error logs
4. Purpose of Data Use
   1. Facilitate emergency response and coordination
   2. Alert nearby users or organizations of priority events
   3. Provide real-time situational awareness
   4. Improve Service performance and user experience
5. Data Sharing – Shared with authorized public safety agencies and nearby users during active incidents
   1. No sale of personal data to third parties
   2.  User Control and Consent
   3. Manage data sharing preferences via account settings
   4. Request deletion or correction of personal data by contacting support
   5. Withdraw consent at any time, subject to legal obligations
6. Data Security – Industry-standard security measures are implemented
7. Data Retention
   1. Retained only as long as necessary or required by law
   2. Inactive accounts may be purged after a defined period
8. Compliance – Compliant with applicable laws including the California Consumer Privacy Act (CCPA)
9. User Responsibilities
   1. Use the Service lawfully and in accordance with this Agreement
   2. Not submit false reports or interfere with emergency services
   3. Maintain confidentiality of login credentials
10. Intellectual Property
    1. All content and functionality of the Service are the exclusive property of Iler Group, Inc., protected by intellectual property laws.
11. Termination – This Agreement remains in effect until terminated. Iler Group, Inc. may terminate it at any time without notice. Upon termination, you must cease using the Service.
12. Disclaimer of Warranties – The Service is provided “as is” and “as available” without warranties of any kind. Iler Group, Inc. does not guarantee the accuracy or reliability of any data or services.
13. Changes to this Agreement
    1. We may modify this Agreement at any time. Continued use of the Service after changes are posted constitutes acceptance of the revised terms.
14. User Ban and Content Removal – Iler Group, Inc. reserves the right to ban users and remove content at its sole discretion, without liability.
15. Contact Information – Email: support@crewchief.biz, Website: www.crewchief.biz